At Tilden Studios, we believe the most meaningful design begins with your story—and we’re honored when you choose to share part of that story with us. Whether it’s a favorite travel memory, a treasured heirloom, or simply your email address, we treat your information with the same care and intention we bring to every project.
Your Information, Handled With Intention
When you reach out to us—whether through our website, social media, email, or in person—we may collect certain personal information, such as:
- Your name and contact information (like email, phone number, or mailing address)
- Project details you choose to share with us (such as design preferences, lifestyle needs, or inspiration images)
- Billing and shipping information for invoicing and procurement
- Any photos, floor plans, or documents you choose to provide
We only collect what we need to create a smooth and personalized design experience. Everything we gather is used thoughtfully and only for purposes related to our work together.
Full-Service Means Full Trust
As a full-service design studio, we often make purchases on your behalf. That means we may securely store necessary billing or shipping details to ensure your materials and furnishings arrive on time and as expected. We never share this information with anyone outside our trusted vendors and partners—and only when it’s essential for completing your project.
Please note: All invoices must be paid in full before any orders are placed. This policy helps us keep timelines intact and avoid disruptions in your project journey.
How We Use Your Information
Your information may be used to:
- Communicate with you about your project or inquiry
- Coordinate product orders and deliveries
- Share design concepts, contracts, invoices, or schedules
- Improve our services and personalize your experience
- Occasionally send you updates, inspiration, or studio news (but only if you opt in!)
We promise not to overwhelm your inbox. If you ever want to unsubscribe, you can do so at any time.
How We Protect It
We keep your information secure using modern tools and systems, and we only work with reputable third-party platforms (such as design software, invoicing tools, and email providers) that are equally committed to protecting your privacy.
We Don’t Sell or Share Your Story
We don’t sell, rent, or trade your personal information. Any sharing of information is limited strictly to project-related needs and trusted collaborators involved in bringing your vision to life.
Cookies & Website Data
Like most websites, ours may use cookies to help us understand how visitors navigate our pages and improve the online experience. This data is general and does not identify individual users. You can disable cookies through your browser settings at any time.
Your Choice to Share
Everything we do at Tilden Studios begins with connection and trust. You always have the right to:
- Request access to the information we’ve collected
- Ask us to update or delete your information
- Opt out of any future communications
We’re here to answer questions or provide clarity whenever needed—just reach out.